Privacy
What this website does with information.
In plain words, and describing what the site does. Your medical care is governed separately — that's the paperwork you receive as a patient.
The short version
Only a callback request, and it goes to the practice
The one form on this site asks only for your name, a number and when to call, and it goes straight to the practice's own mailbox.
Advertising measurement waits for your answer
Basic analytics runs unless you opt out. No advertising tag loads until you accept. Either way the site works exactly the same.
Your records aren't on this site
Clinical records live in the practice's medical-records system under its own privacy obligations. This website has no access to them.
What the site collects
Exhaustively, because a short list is only reassuring if it's complete.
A callback request, if you send one. The form on /book and /contact takes your name, a phone number, and when and how you'd like the visit. Your browser sends it straight to the practice's own email account, which is covered by the practice's privacy agreement with its email provider; this website's servers never receive it, and no analytics or advertising tool sees it. It stays in the practice's email, the same as any message sent to the office. There's no intake questionnaire and no chat widget. What you tell the practice after that is part of your care, not part of this website.
Unless you opt out: standard web analytics — the pages you view, roughly where in the world the request came from, what kind of device and browser you used, and which site sent you. Also whether you tapped the telephone number or opened the booking page. This goes to Google Analytics only, with its advertising features switched off.
If you accept: the same events are also used for advertising measurement, so the practice can tell which ads led to a call.
What is never sent, in any case: anything about your weight, your dose, your medication, your conditions or your appointment. The measurement code in this site records that a page was viewed or a button was tapped, and it’s written so that it can’t read the contents of anything.
Who else sees it
Three tools, named, with what each is for. Opting out stops all three.
- Google Analytics — how many people reach the site and which pages they read. Aggregate reporting; the practice doesn’t use it to identify individuals. This is the one that runs unless you opt out.
- Meta — only if you accept. Measurement for advertising on Facebook and Instagram, so the practice can tell which ads led to a call. This includes a server-side feed of the same events, which exists because browsers increasingly block the in-page version; it carries the same limited event data and no health information.
- Google Tag Manager — only if you accept. The container that loads advertising measurement for Google and Meta. It collects nothing on its own.
Your choice is stored in your own browser. Clearing your browser data resets it and you’ll be asked again.
Changing your mind, or asking a question
Clearing this site’s stored data in your browser settings resets your choice, and the banner will ask again on your next visit.
Questions about privacy, or a request about your information? Call the office at 407-894-9663, Mon–Fri 9:00 AM – 5:00 PM.
This website is for general information and isn’t medical advice. See common questions or speak with Dr. Carroll about your own health.